Responsible
Gaming at six6x6
six6x6 is committed to providing a safe, fair, and enjoyable environment for all players in Bangladesh. We believe gaming should always be a form of entertainment — not a source of financial or emotional stress. Our responsible gaming tools are here to help you stay in control.
Player Wellbeing First
At six6x6, every decision we make puts the wellbeing of our players at the centre. We actively monitor account activity for signs of distress and proactively reach out when we are concerned about a player's welfare.
Full Control in Your Hands
Our responsible gaming toolkit gives you complete control over your gambling activity. Set deposit limits, session time reminders, cool-off periods, and self-exclusion options — all accessible from your account dashboard.
Trained Support Team
Our 24/7 customer support team includes staff trained specifically in responsible gaming. If you are concerned about your play, our team is ready to listen, guide you through your options, and connect you with professional help.
Minor Protection
six6x6 strictly prohibits gaming by anyone under the age of 18. We require age and identity verification for all accounts and actively block access to individuals who cannot confirm they meet the minimum age requirement.
Reality Check Reminders
Enable in-session reality check notifications that appear at regular intervals to remind you how long you have been playing and how much you have spent. These prompts help you stay grounded and make conscious decisions.
Secure & Confidential
All responsible gaming requests — including self-exclusion, limit adjustments, and account closures — are handled with complete confidentiality. Your personal data and gaming history are protected by 256-bit SSL encryption.
Section 1
Our Commitment to Responsible Gaming
six6x6 is one of Bangladesh's most trusted online casino and sports betting platforms, and we take that responsibility seriously. We believe that gambling, when approached as a form of entertainment within clearly defined personal boundaries, can be an enjoyable leisure activity. However, we also recognise that for a small number of players, gambling can become harmful — and we are absolutely committed to doing everything in our power to prevent, detect, and respond to problem gambling on our platform.
Our responsible gaming programme is built on four core principles: prevention (stopping problem gambling before it starts through education and proactive tools), detection (monitoring account activity for early warning signs and intervening when necessary), support (making it easy for players to access help, both from our team and from external organisations), and protection (ensuring that vulnerable individuals — including minors and those with a known gambling problem — cannot access our platform).
We are not just legally obligated to uphold these principles — we genuinely believe it is the right thing to do. A player who feels safe, in control, and well-supported is a player who will enjoy six6x6 for years to come. We would always rather lose a short-term transaction than allow a player to develop a harmful relationship with gambling on our platform.
This page explains in detail all of the responsible gaming tools available to you at six6x6, the warning signs of problem gambling, and how to reach out for support. We encourage every player to read this page carefully and to make use of the tools available — not just when things go wrong, but as a standard part of enjoying our platform responsibly.
Gambling should always be treated as entertainment — never as a way to earn income or recover financial losses. Set a budget before you play, and stick to it regardless of outcomes.
All responsible gaming tools on six6x6 are completely free to use and can be activated instantly from your account settings. No waiting periods apply to activating restrictions — only to lifting them.
Section 2
Age Restriction & Verification
Before any player can make a deposit or place a bet on six6x6, they must complete our Know Your Customer (KYC) verification process. This involves submitting a valid, government-issued photo identification document — such as a Bangladesh National Identity Card (NID), passport, or birth registration certificate — to confirm both their identity and their date of birth.
Our verification team reviews all submitted documents within 24 hours. During this review period, certain account features may be restricted. Accounts where age verification cannot be confirmed will not be permitted to deposit funds or access real-money gaming, and will be closed if the required documents are not submitted within the specified timeframe.
We also use automated systems to flag accounts that exhibit behavioural patterns consistent with underage use. If such a flag is raised, the account will be suspended pending a manual review. Any winnings accrued on an account subsequently found to belong to a person under the age of 18 will be withheld, and the account will be permanently closed.
If you are a parent or guardian and you believe a minor in your household has accessed six6x6, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take all necessary action. We also strongly recommend the use of parental control software on shared or family devices to prevent accidental access to gambling platforms by children.
Section 3
Deposit & Loss Limits
One of the most effective ways to keep your gambling within healthy boundaries is to set hard limits on how much money you deposit into your six6x6 account over a given time period. six6x6 gives you full control over your deposit limits, allowing you to set restrictions on a daily, weekly, or monthly basis.
When you set a deposit limit, the system enforces that limit automatically — you will not be able to deposit more than the amount you have specified until the relevant period resets. This removes the temptation to "top up" during a losing streak and ensures that you never spend more than you intended to on any given day, week, or month.
In addition to deposit limits, six6x6 also offers loss limits — a cap on the net amount you can lose over a defined period. When your net loss reaches the limit you have set, your account will be temporarily restricted from placing further bets until the period resets. This is an especially powerful tool for players who find it difficult to walk away after a run of losses.
- Daily Deposit Limit: Caps total deposits over a rolling 24-hour period.
- Weekly Deposit Limit: Caps total deposits from Monday 00:00 to Sunday 23:59 BST.
- Monthly Deposit Limit: Caps total deposits across a calendar month.
- Daily Loss Limit: Restricts play once net losses reach a defined amount in 24 hours.
- Weekly Loss Limit: Restricts play once net losses reach a defined amount over a week.
Limits can be decreased immediately and will take effect on your account within minutes of your request. Increases to existing limits, however, are subject to a mandatory 48-hour cooling-off period before they come into effect. This delay is intentional — it gives you time to reconsider whether the increase is truly in your best interest.
To set or adjust your deposit and loss limits, log in to your six6x6 account and navigate to the Responsible Gaming section of your account settings. You can also contact our support team via live chat or at [email protected] for assistance.
Example Limit Scenarios
These are illustrative examples only. Set limits that reflect your own personal financial situation and entertainment budget — not figures suggested by others.
Section 4
Session Limits & Time-Out
It is easy to lose track of time when you are engaged in online gaming. six6x6 provides a suite of time management tools specifically designed to help you maintain awareness of how long you are spending on the platform and to take breaks when needed.
Session Time Limits
Set a maximum duration for each individual gaming session. Once your session reaches the time limit you have specified, you will be automatically logged out. You can set session limits ranging from 30 minutes to 8 hours. The system also displays a running timer during your session so you always know how long you have been playing.
Reality Check Reminders
Enable pop-up notifications that appear at regular intervals (every 30, 60, or 90 minutes) during your gaming session. Each notification displays how long you have been playing, your net win/loss for the session, and gives you the option to continue or to end the session. These prompts encourage mindful, intentional play.
Cool-Off / Time-Out Period
If you feel you need a short break from gaming, you can activate a cool-off period that temporarily suspends your account. Cool-off periods are available in fixed durations: 24 hours, 48 hours, 1 week, 2 weeks, or 6 weeks. During a cool-off period your account is fully suspended — you cannot log in, deposit, or place bets. You can still contact support.
Night Mode Restrictions
Set a daily "do not disturb" window during which your account is automatically suspended. For example, you may choose to block access between 23:00 and 08:00 BST to prevent late-night gaming sessions. This is particularly useful for players who find they tend to make impulsive decisions in the late evening or early hours of the morning.
All time management tools can be activated instantly from the Responsible Gaming section of your account settings. Cool-off periods cannot be shortened once activated — they run for their full duration without exception. This is a deliberate design choice: the value of a cool-off period comes from the certainty that it will be respected.
If you find that your cool-off period has ended and you are still struggling, we strongly encourage you to activate another cool-off period or to consider using the self-exclusion tool described in the next section. If you are unsure which tool is right for you, contact our support team — they will be happy to guide you through the options without judgement.
Section 5
Self-Exclusion
Self-exclusion is the most powerful responsible gaming tool available on six6x6. It is designed for players who recognise that they have a problem with gambling and need a firm, enforced barrier between themselves and the platform for an extended period of time. Unlike a cool-off period (which is temporary and short-term), self-exclusion is a longer-term commitment to stepping away from gambling.
When you activate self-exclusion on six6x6, the following will happen immediately:
- Your account will be suspended and you will be logged out immediately.
- You will not be able to log back in, deposit, or place bets for the duration of your chosen exclusion period.
- Any pending bonuses or promotional offers on your account will be cancelled.
- You will be removed from all marketing communications, including email, SMS, and WhatsApp messages.
- Your account details will be flagged so that our team does not inadvertently contact you with promotional material.
- Any balance remaining in your account at the time of self-exclusion will be held securely and returned to you via your original payment method upon the expiry of your exclusion period, subject to completion of standard verification checks.
Self-exclusion periods are available in the following durations: 6 months, 1 year, 2 years, 3 years, or permanent exclusion. A permanent self-exclusion means your account will be closed indefinitely and cannot be reopened under any circumstances. We strongly encourage players who are experiencing serious gambling-related harm to consider permanent self-exclusion.
Self-exclusion cannot be reversed before the minimum period has elapsed. When the exclusion period ends, your account will not be automatically reactivated — you must contact our support team to request reactivation, and there is a mandatory 24-hour reflection period between your request and reactivation. This gives you the opportunity to reconsider before returning to the platform.
To activate self-exclusion, log in to your six6x6 account, navigate to the Responsible Gaming section of your account settings, and select "Self-Exclusion". Alternatively, contact our support team via live chat or at [email protected] and a member of our team will process the request for you — typically within minutes.
Self-Exclusion Duration Options
Exclusion periods cannot be shortened once activated. The 24-hour reactivation reflection window applies to all non-permanent exclusions upon expiry.
Section 6
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually and can be difficult to recognise in yourself. The following warning signs may indicate that gambling is becoming harmful. If you identify with several of the items on this list, we encourage you to reach out to our support team or a professional organisation immediately — there is no shame in seeking help.
Behavioural Warning Signs
- Spending more money on gambling than you originally intended to.
- Chasing losses — continuing to gamble in an attempt to win back money you have lost.
- Lying to family members or friends about how much time or money you spend on gambling.
- Neglecting work, studies, family responsibilities, or personal relationships because of gambling.
- Borrowing money from others, or selling personal belongings, to fund gambling activity.
- Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
- Using gambling as a way to escape problems, stress, depression, or anxiety.
- Making repeated unsuccessful attempts to control, cut back, or stop gambling.
Signs of Healthy Gambling
- You gamble only with money set aside specifically for entertainment.
- You can stop playing when you reach your pre-set time or money limit.
- You do not chase losses — you accept that losing is part of the game.
- Gambling does not interfere with your work, family, or social life.
- You are honest with people close to you about your gambling activity.
- You view gambling as entertainment, not as a source of income.
Section 7
Player Protection Tools
Beyond the core tools described in earlier sections, six6x6 provides a comprehensive suite of additional player protection features. These tools work together to create a safer gaming environment for everyone on our platform.
Wager Limits
Set a maximum stake per individual bet or spin. This prevents you from placing unexpectedly large wagers in the heat of the moment and ensures that a single bet cannot wipe out your entire session budget in one go.
Withdrawal Locks
Activate a withdrawal lock to prevent yourself from withdrawing funds for a specified period. This is a useful tool for players who find themselves withdrawing winnings and then immediately redepositing them — a common pattern in problem gambling cycles.
Bonus Opt-Out
Choose to opt out of all promotional bonuses and free bet offers. Some players find that bonuses encourage them to play more than they intend to. Opting out ensures that your gambling activity is driven purely by your own budget and not by promotional incentives.
Marketing Opt-Out
Unsubscribe from all marketing communications at any time — including email newsletters, SMS promotions, and WhatsApp messages. Reducing exposure to promotional material can help you resist the temptation to play when you have decided to take a break.
Activity Statements
Request a full statement of your gaming activity at any time. Your activity statement includes a detailed breakdown of deposits, withdrawals, bets placed, winnings, and net win/loss over any selected period. Reviewing your statement regularly helps you stay honest with yourself about your gambling habits.
AI Behaviour Monitoring
Our platform uses automated systems to analyse player behaviour patterns and identify early warning signs of problem gambling — such as sudden increases in deposit frequency, extended session durations, or rapid escalation of wager sizes. When these patterns are detected, our responsible gaming team is notified to review the account.
Section 8
Getting Help & Support
If you believe that gambling is causing you or someone you care about harm, please do not hesitate to reach out for help. You are not alone — problem gambling affects people from all walks of life, and there is effective support available. The most important step is simply asking for help. The sooner you reach out, the sooner things can improve.
Contact six6x6 Responsible Gaming Support
Live Chat
24/7 live chat available on every page of the platform. Our trained support agents can activate any responsible gaming tool on your behalf immediately.
Email Support
Send your request to [email protected] — include "Responsible Gaming" in the subject line. We respond within 24 hours, typically much sooner.
Reach our team at +880 1800 SIX6X6 during BST business hours for immediate assistance with your account and responsible gaming options.
Beyond our own support team, we also encourage players who are struggling with problem gambling to seek assistance from independent professional organisations. Talking to an independent counsellor or support group can provide a perspective and level of expertise that complements the tools available on our platform.
In Bangladesh, mental health and addiction support services are available through government hospitals and NGO-run community health programmes. If you are experiencing gambling-related financial hardship, organisations such as BRAC and other community welfare groups in Dhaka, Chittagong, Sylhet, and Khulna may be able to provide financial counselling and social support.
We also recommend speaking openly with a trusted family member, friend, or community elder if you feel comfortable doing so. In many cases, simply talking about the problem with someone you trust is the first step towards addressing it. There is no stigma in acknowledging that you need to step back and reassess your relationship with gambling — it is a sign of self-awareness and strength.
Remember: gambling should be fun. If it has stopped being fun, that is a clear signal to pause, use the tools available to you, and seek support. six6x6 will always be here to welcome you back when you are ready — but your wellbeing comes first, always.
Continue Exploring
Play Smart. Play Safe. Play at six6x6.
You now have all the information you need to enjoy six6x6 responsibly. Explore our full range of games and betting markets — and remember, your wellbeing always comes first. 18+ only.